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How Long Do Glass Splashbacks Last?

How Long Do Glass Splashbacks Last?

Glass splashbacks are often chosen for their clean appearance and modern finish, but longevity is just as important as looks. When properly specified and installed, a glass splashback is not a short-term feature—it’s a long-lasting surface designed to perform for many years.

 

Average Lifespan of a Glass Splashback

A high-quality glass splashback can last 20 years or more without needing replacement. In many cases, it will outlast other kitchen or bathroom finishes, such as paint or tiles.

Because glass does not absorb moisture, stain easily, or degrade under normal conditions, its lifespan is largely determined by installation quality and everyday use rather than material failure.

 

What Makes Glass Splashbacks So Durable?

Glass splashbacks are manufactured using toughened safety glass, which is designed to withstand heat, impact, and regular cleaning.

Key durability advantages include:

  • Resistance to moisture and steam

  • No grout lines to crack or discolor

  • Strong heat tolerance when used behind cooktops

  • Color bonded to the back of the glass, preventing fading

This combination gives glass splashbacks a structural and visual longevity that traditional wall finishes struggle to match.

 

Does Heat Reduce the Lifespan?

When correctly specified, heat does not significantly reduce the lifespan of a glass splashback. Toughened glass is designed to handle the temperatures generated by standard kitchen appliances.

Problems typically arise only when:

  • Non-heat-resistant glass is used

  • Incorrect clearances are left behind cooktops

  • Installation guidelines are ignored

Made-to-measure options from DIY Splashbacks are produced specifically for kitchen and bathroom environments, helping ensure long-term performance.

 

How Maintenance Affects Longevity

Glass splashbacks require minimal maintenance, but regular cleaning helps preserve their appearance. Simple wiping with non-abrasive cleaners prevents grease buildup and surface dulling.

Unlike tiles, there is no grout to re-seal or replace, which significantly reduces long-term upkeep and contributes to the extended lifespan of glass splashbacks.

 

When Would a Glass Splashback Need Replacing?

In most cases, replacement is driven by design changes, not failure. Homeowners often update splashbacks during renovations to change color or style rather than because the glass has worn out.

Physical damage is rare and usually linked to improper installation or extreme impact rather than everyday use

 

How Does This Compare to Other Materials?

Compared to painted walls or tiled splashbacks, glass consistently offers a longer usable life. Paint requires frequent refreshing, and tiles often suffer from grout deterioration over time.

From a traditional cost-of-ownership perspective, glass splashbacks perform well because they minimize repair, replacement, and maintenance over decades.

 

Key Takeaway

A properly manufactured and installed glass splashback can last 20 years or more, often remaining fully functional for the lifetime of a kitchen or bathroom. Its durability, low maintenance, and resistance to heat and moisture make it a long-term solution rather than a temporary upgrade.

When chosen correctly, a glass splashback isn’t just a design feature—it’s a permanent protective asset.

What Is a Splashback and What Does It Do?

What Is a Splashback and What Does It Do?

A splashback is one of the most practical elements in a kitchen or bathroom, yet it’s often underestimated. While it contributes to the overall look of a space, its primary role is functional—protecting walls, supporting hygiene, and preserving the long-term condition of high-use areas.

What Exactly Is a Splashback?

A splashback is a protective surface installed on the wall behind areas exposed to water, heat, and frequent cleaning. Common locations include behind cooktops, sinks, worktops, and bathroom basins.

Traditionally, splashbacks were achieved using tiles. Today, materials such as glass have refined this concept, offering smoother finishes, fewer joins, and easier maintenance while maintaining the same core purpose.

 

What Does a Splashback Do?

At a strategic level, a splashback serves three main functions:

1. Protects Walls from Damage

Cooking and washing generate moisture, grease, and heat. Without protection, walls absorb this exposure, leading to stains, peeling paint, and surface degradation. A splashback creates a durable barrier that prevents this damage at the source.

2. Improves Hygiene and Cleanliness

Splashbacks provide a surface that is easy to clean and resistant to bacteria buildup. Smooth, non-porous materials—such as glass—are especially effective, as they eliminate grout lines where dirt and grease typically collect.

This supports traditional cleanliness standards while aligning with modern expectations for low-maintenance living.

3. Creates a Finished, Structured Look

A splashback visually connects worktops to walls, giving the space a cohesive and intentional finish. It defines functional zones and prevents kitchens and bathrooms from looking incomplete or unfinished.

With modern splashbacks, this visual structure can be subtle or bold, depending on color and design choice.

Where Are Splashbacks Commonly Used?

Splashbacks are typically installed:

  • Behind cooktops or hobs

  • Behind kitchen sinks

  • Along main worktops

  • Behind bathroom basins and vanities

  • In utility rooms and laundry areas

Made-to-measure options fromDI Y Splashbacks allow splashbacks to be fitted precisely where protection is needed, ensuring performance without excess material.

Are Splashbacks Decorative or Essential?

While splashbacks do enhance design, their primary role is functional. In both traditional construction and modern renovation, splashbacks are considered best practice in wet and heat-exposed areas.

Skipping a splashback often leads to higher maintenance costs and premature wall repairs, making it a short-term saving rather than a long-term solution.



In Summary

A splashback is a protective wall surface designed to manage heat, moisture, and mess in kitchens and bathrooms. It protects walls, supports hygiene, and completes the visual structure of a space.

Rooted in traditional building logic and enhanced by modern materials, a splashback is not an optional extra—it’s a functional requirement executed with better solutions than ever before.

 

Mistakes Should You Avoid When Choosing a Splashback?

What Mistakes Should You Avoid When Choosing a Splashback?

Choosing a splashback may seem straightforward, but small mistakes at the decision stage often lead to long-term frustration, unnecessary costs, and avoidable damage. Understanding the most common pitfalls helps ensure your splashback performs properly and looks right for years to come.



Mistake 1: Choosing Style Over Function

One of the most common errors is prioritizing appearance while overlooking performance. A splashback must withstand heat, moisture, and frequent cleaning—especially in kitchens and bathrooms.

Materials that look good but lack durability often stain, warp, or deteriorate over time. Traditionally, function has always come first in well-designed spaces, and that principle still applies.

Mistake 2: Getting the Height Wrong

Installing a splashback that’s too low leaves walls exposed, while overextending it without purpose can disrupt visual balance. The height should be driven by how the space is used, not guesswork.

Behind cooktops and sinks, insufficient coverage is a frequent cause of wall damage. Made-to-measure options from DIY Splashbacks help eliminate this issue by fitting the splashback precisely where protection is needed.

Mistake 3: Ignoring Heat Resistance Requirements

Not all splashbacks are suitable for high-heat areas. Installing non-heat-resistant materials behind a hob or cooktop is a costly mistake that may require early replacement.

Glass splashbacks designed for kitchen use are manufactured to handle temperature exposure safely, provided they are correctly specified and installed.

 

Mistake 4: Poor Measurements and Cutouts

Incorrect measurements lead to gaps, misalignment, or poorly finished edges—particularly around sockets, switches, and appliances.

This is where custom manufacturing becomes critical. Accurate cutouts and exact sizing ensure a clean, professional finish that aligns with both traditional workmanship standards and modern expectations.

Mistake 5: Overlooking Ease of Maintenance

Splashbacks are exposed to grease, water, and cleaning products daily. Choosing a material that’s difficult to clean or prone to marking increases maintenance effort over time.

Smooth, non-porous surfaces—such as glass—offer faster cleaning and better hygiene compared to grout-heavy alternatives.

Mistake 6: Not Considering the Overall Design

A splashback should complement worktops, cabinetry, and wall colors. Selecting a color or pattern in isolation can disrupt the flow of the space.

Neutral tones provide longevity, while bold designs work best when used intentionally as a feature. The key is alignment, not impulse.



Mistake 7: Cutting Costs in the Wrong Places

Opting for cheaper materials or skipping professional-grade manufacturing often leads to premature replacement. From a long-term cost perspective, this is a false economy.

A properly specified splashback is a one-time investment that protects walls and reduces maintenance over the life of the kitchen or bathroom.

Final Takeaway

Avoiding these common mistakes ensures your splashback delivers both performance and visual impact. The right choice protects your walls, supports hygiene, and completes the space with purpose.

By combining traditional planning principles with modern materials and precision manufacturing, a splashback becomes a long-term asset—not a recurring problem.

 

How High Should a Splashback Be?

How Far Up the Wall Should a Splashback Go?

One of the most common questions homeowners ask when planning a kitchen or bathroom is how high a splashback should extend. The answer depends on function, layout, and how the space is used—but there are well-established guidelines that work in most situations.

 

Standard Splashback Height

Traditionally, splashbacks extend from the top of the worktop to the underside of the wall cabinets. This typically measures 500–600mm, depending on the kitchen design.

This height provides sufficient protection from everyday splashes while maintaining a clean, balanced look. It remains the most commonly specified option in both traditional and modern kitchens.



Full-Height Splashbacks

In some designs, splashbacks run from the worktop all the way to the ceiling. This approach is often chosen behind cooktops or in kitchens without wall cabinets.

Full-height splashbacks:

  • Offer maximum wall protection

  • Create a strong visual feature

  • Reduce the need for additional finishes

Glass splashbacks are particularly effective in full-height applications due to their seamless appearance.

 

Splashback Height Behind a Cooktop

Behind a hob or cooktop, splashback height is more than a design choice—it’s a performance requirement. Many homeowners choose to extend the splashback higher in this area to manage heat and grease.

Made-to-measure options from DIY Splashbacks allow you to increase height exactly where it’s needed without over-installing elsewhere.



Bathroom Splashback Height

In bathrooms, splashbacks behind basins usually extend 300–400mm above the sink or up to the bottom of a mirror or cabinet. This provides effective protection while keeping the space visually light.

In high-use or commercial-style bathrooms, full-height splashbacks are also a practical choice.



Is There a Minimum or Maximum Height?

There is no strict legal minimum, but best practice is to cover any area exposed to regular water, heat, or cleaning. The maximum height is largely a design decision, as long as materials are suitable for the environment.

From a traditional standpoint, splashbacks should always be tall enough to prevent damage. Modern materials simply give you more flexibility in how that’s achieved.



In Summary

The ideal splashback height depends on how and where it’s used. Standard heights work well for most kitchens, while full-height options offer added protection and visual impact in key areas.

By choosing the right height—and specifying it accurately—you ensure your splashback performs properly and complements the overall design of your space.

What Areas Actually Need a Splashback?

What Areas Actually Need a Splashback?

Not every wall in a kitchen or bathroom requires protection, but certain zones are exposed to constant heat, moisture, and splashes. Identifying where a splashback is truly necessary helps you plan efficiently and avoid over- or under-specifying your space.

Behind the Cooktop or Hob

This is the most critical location for a splashback. Cooking generates heat, oil splatter, and steam, all of which can damage unprotected walls over time.

A splashback installed behind the cooktop:

  • Protects walls from grease buildup

  • Resists heat exposure

  • Simplifies cleaning after cooking

Traditionally tiled, this area now benefits from glass splashbacks that offer seamless coverage and modern performance.

Behind the Sink

Water splashes are unavoidable when washing dishes or hands. Without a splashback, moisture seeps into paint and plaster, leading to staining and peeling.

A splashback behind the sink creates a waterproof barrier that preserves the wall surface and maintains a clean, professional finish.

Along the Main Worktop

Any wall directly above a work surface is exposed to spills, food preparation mess, and frequent cleaning. Installing a continuous splashback along the worktop ensures consistent protection and visual continuity.

Made-to-measure splashbacks from DIY Splashbacks allow you to extend coverage precisely where it’s needed—no more, no less.

Bathroom Vanities and Basins

Bathrooms are high-moisture environments. Walls behind basins and vanities benefit significantly from splashbacks, which prevent water damage and support hygiene.

Glass splashbacks are particularly effective here, as they resist humidity and are easy to clean.



Utility Rooms and Laundry Areas

Splashbacks are not limited to kitchens and bathrooms. Utility rooms, laundry areas, and even wet rooms can benefit from splashback protection behind sinks and appliances.

These functional spaces demand durability over decoration—making splashbacks a practical, traditional solution.

Areas That Don’t Always Need a Splashback

Walls away from water, heat, or food preparation generally do not require splashback protection. Installing splashbacks only in high-impact zones ensures efficient use of materials while maintaining a clean design.

Final Takeaway

You need a splashback wherever heat, water, or frequent cleaning occurs. Focusing on these key zones ensures your space remains protected, hygienic, and visually cohesive.

From a traditional planning standpoint, this is about protecting surfaces where damage is most likely. From a modern perspective, it’s about doing so with better materials and smarter design.

Why Do I Need a Splashback?

Why Do I Need a Splashback?

When planning or upgrading a kitchen or bathroom, it’s easy to focus on cabinets, worktops, or fixtures. However, one element that consistently proves its value—both functionally and visually—is the splashback. Far from being an optional extra, a splashback plays a critical role in protecting your space and maintaining its long-term appeal.

 

Protecting Your Walls from Everyday Wear

Kitchens and bathrooms are high-impact environments. Heat from cooking, water splashes from sinks, and airborne grease all place constant pressure on wall surfaces. Traditionally, tiled walls were used to manage this exposure, and the reasoning behind that choice remains valid today.

A splashback acts as a dedicated protective barrier, shielding your walls from stains, moisture damage, and heat exposure. Without it, painted or plastered walls can quickly show signs of wear, leading to peeling paint, discoloration, and costly repairs.

       

A Smarter Long-Term Investment

Installing a splashback is a proactive decision that reduces maintenance and future expenses. Rather than repeatedly repainting or repairing damaged walls, a single, well-installed splashback preserves the underlying structure of your space.

From a value perspective, this is about protecting your investment. A kitchen or bathroom that remains clean, intact, and visually cohesive retains its appeal and usability for years to come.

Modern splashbacks, particularly glass splashbacks, offer smooth, non-porous surfaces that are easy to clean. Unlike traditional tiles with grout lines, they do not trap dirt, grease, or bacteria.

This makes everyday cleaning quicker and more effective, aligning with both traditional standards of cleanliness and modern expectations for low-maintenance living.                                                       

Performance in High-Use Areas

Certain zones demand extra resilience—especially behind cooktops, hobs, and sinks. A properly specified splashback is designed to withstand heat, moisture, and frequent cleaning without deteriorating.

Made-to-measure solutions from DIY Splashbacks ensure the splashback fits precisely within your space, delivering reliable performance while maintaining a clean, professional finish.

 

Enhancing the Overall Look of Your Space

Beyond functionality, a splashback brings visual structure to a room. It creates a clear transition between work surfaces and walls, giving the space a finished, intentional appearance.

With options ranging from subtle neutrals to bold colors, modern splashbacks allow you to respect classic kitchen and bathroom layouts while introducing a refined, contemporary edge.

   

Is a Splashback Really Necessary?

While it may not always be a legal requirement, a splashback is widely considered best practice—especially in high-use areas. It protects vulnerable surfaces, simplifies maintenance, and elevates the overall quality of the room.

Skipping a splashback often leads to avoidable damage and unnecessary upkeep, making it a false economy rather than a cost-saving measure.

     

Final Thoughts

You need a splashback because it protects your walls, supports hygiene, reduces maintenance, and completes the design of your kitchen or bathroom. It’s a practical solution rooted in traditional building principles, enhanced by modern materials and manufacturing.

In short, a splashback doesn’t just improve how a space looks—it ensures it performs properly for the long term.

 

Why Do I Need a Splashback?

Why Do I Need a Splashback?

When planning or upgrading a kitchen or bathroom, it’s easy to focus on cabinets, worktops, or fixtures. However, one element that consistently proves its value—both functionally and visually—is the splashback. Far from being an optional extra, a splashback plays a critical role in protecting your space and maintaining its long-term appeal.

 

Protecting Your Walls from Everyday Wear

Kitchens and bathrooms are high-impact environments. Heat from cooking, water splashes from sinks, and airborne grease all place constant pressure on wall surfaces. Traditionally, tiled walls were used to manage this exposure, and the reasoning behind that choice remains valid today.

A splashback acts as a dedicated protective barrier, shielding your walls from stains, moisture damage, and heat exposure. Without it, painted or plastered walls can quickly show signs of wear, leading to peeling paint, discoloration, and costly repairs.

       

A Smarter Long-Term Investment

Installing a splashback is a proactive decision that reduces maintenance and future expenses. Rather than repeatedly repainting or repairing damaged walls, a single, well-installed splashback preserves the underlying structure of your space.

From a value perspective, this is about protecting your investment. A kitchen or bathroom that remains clean, intact, and visually cohesive retains its appeal and usability for years to come.

Modern splashbacks, particularly glass splashbacks, offer smooth, non-porous surfaces that are easy to clean. Unlike traditional tiles with grout lines, they do not trap dirt, grease, or bacteria.

This makes everyday cleaning quicker and more effective, aligning with both traditional standards of cleanliness and modern expectations for low-maintenance living.

         

Performance in High-Use Areas

Certain zones demand extra resilience—especially behind cooktops, hobs, and sinks. A properly specified splashback is designed to withstand heat, moisture, and frequent cleaning without deteriorating.

Made-to-measure solutions from DIY Splashbacks ensure the splashback fits precisely within your space, delivering reliable performance while maintaining a clean, professional finish.

 

Enhancing the Overall Look of Your Space

Beyond functionality, a splashback brings visual structure to a room. It creates a clear transition between work surfaces and walls, giving the space a finished, intentional appearance.

With options ranging from subtle neutrals to bold colors, modern splashbacks allow you to respect classic kitchen and bathroom layouts while introducing a refined, contemporary edge.

Is a Splashback Really Necessary?

While it may not always be a legal requirement, a splashback is widely considered best practice—especially in high-use areas. It protects vulnerable surfaces, simplifies maintenance, and elevates the overall quality of the room.

Skipping a splashback often leads to avoidable damage and unnecessary upkeep, making it a false economy rather than a cost-saving measure.

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Final Thoughts

You need a splashback because it protects your walls, supports hygiene, reduces maintenance, and completes the design of your kitchen or bathroom. It’s a practical solution rooted in traditional building principles, enhanced by modern materials and manufacturing.

In short, a splashback doesn’t just improve how a space looks—it ensures it performs properly for the long term.

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Before-and-after kitchen or bathroom transformation featuring a splashback

Can a Glass Splashback Be Cut to Size?

Short answer: YES ,but only at the right stage of production.           

When a Glass Splashback Can Be Cut

Glass splashbacks are cut to size before toughening, not after.

During manufacturing, the glass is:

  1. Measured and cut to exact dimensions

  2. Shaped for sockets, switches, or cut-outs

  3. Edge-polished for safety and finish

  4. Then toughened to increase strength and heat resistance

Once this toughening process is complete, the glass becomes extremely strong—but also impossible to modify. Any attempt to cut or drill it afterward will cause it to shatter.

This is why made-to-measure suppliers like DIY Splashbacks emphasize accuracy at the ordering stage.

Why Glass Can’t Be Cut After Toughening

Toughened glass is designed to be under internal tension. This is what gives it its durability and safety performance. However, that same tension means:

  • It cannot be resized

  • Holes cannot be added later

  • Edges cannot be trimmed

This isn’t a limitation—it’s a safety feature that’s been standard in the glass industry for decades.

What This Means for Customers Measuring at Home

For customers measuring themselves, precision is critical. Even small errors can lead to:

  • Poor fit

  • Installation stress

  • The need to reorder panels

That’s why suppliers such as DIY Splashbacks provide clear measuring guidance and recommend double-checking all dimensions before placing an order.

Can Installers Cut a Splashback On-Site?

No. Installers do not cut toughened glass on-site. Any splashback that requires trimming after delivery will need to be remade.

This is also why glass splashbacks differ from tiled alternatives. Tiles allow for adjustment during installation; glass relies on upfront accuracy instead.

Why Custom Cut Splashbacks Are Still the Best Option

Although the process demands precision, custom-cut glass splashbacks deliver:

  • Seamless, grout-free finishes

  • Perfect alignment with sockets and appliances

  • Faster, cleaner installation

  • Long-term durability

From a value and performance standpoint, custom sizing has become the modern extension of traditional craftsmanship.

Final Takeaway

Yes, a glass splashback can be cut to size—but only before it is toughened.
Once manufactured, the dimensions are fixed, making accurate measurements essential.

By working with experienced suppliers like DIY Splashbacks, customers ensure their splashbacks are produced correctly the first time—saving time, cost, and unnecessary stress.

Does Splashback Thickness Affect Heat Resistance?

Does Splashback Thickness Affect Heat Resistance?

           

In principle, yes—but in practice, not in the way most people assume.

When choosing a glass splashback, thickness often gets mistaken for heat performance. In reality, heat resistance is driven by glass toughening and correct installation, not by simply making the glass thicker. This distinction is critical and is grounded in long-established industry practice.

The Role of Toughened Glass

Glass splashbacks are manufactured using toughened (tempered) glass, a process that dramatically increases heat resistance and impact strength. Once glass is properly toughened, it can tolerate high temperatures and sudden temperature changes common behind cooktops.

This is why a 6mm toughened glass splashback has become the industry standard. It consistently delivers reliable thermal performance without introducing unnecessary weight or complexity.

Why Thicker Doesn’t Mean More Heat Resistant

It’s a common misconception that thicker glass automatically handles heat better. In reality:

  • Thicker glass does not significantly increase heat tolerance

  • It adds weight, which affects wall loading and installation

  • It increases cost without improving safety in standard kitchen setups

From a traditional, best-practice standpoint, increasing thickness beyond 6mm provides diminishing returns for heat management.

Installation Matters More Than Thickness

Heat issues almost always stem from poor installation, not insufficient glass thickness. Proper clearances between the splashback and heat sources—especially gas hobs—are essential.

Suppliers like DIY Splashbacks engineer splashbacks as a complete system, factoring in thickness, toughening, cut-outs, and recommended spacing to manage heat safely and consistently.

The Proven Standard: 6mm Toughened Glass

Decades of use have validated 6mm toughened glass as the optimal choice for kitchen splashbacks. It offers:

  • Reliable heat resistance

  • Safer handling and installation

  • Predictable performance over time

  • Consistent color and finish

This is why it remains the preferred specification across residential projects and professional installations.

Final Takeaway

Splashback thickness alone does not determine heat resistance.
What matters is using properly toughened glass at the correct thickness—most commonly 6mm—installed with appropriate clearances.

It’s a solution rooted in experience, refined by modern manufacturing, and still the most dependable choice today.

How Thick Should a Splashback Be?

Why Splashback Thickness Matters

Traditionally, wall protection near heat and water has always favored materials that balance strength with practicality. Glass splashbacks follow the same rulebook.

Thickness impacts:

  • Heat resistance behind cooktops

  • Structural stability during installation

  • Edge finishing and cut-out precision

  • Cost control and lead times

Get this wrong, and you introduce unnecessary risk into an otherwise straightforward upgrade.

The Industry Standard: 6mm Glass Splashbacks

6mm toughened glass is the market benchmark—and for good reason.

From an operational standpoint, it delivers:

  • Proven heat resistance (when correctly installed)

  • Safe handling and installation

  • Clean edge polishing

  • Consistent visual clarity and color accuracy

Suppliers like DIY Splashbacks default to 6mm because it aligns with decades of manufacturing data and installation outcomes. It’s the thickness that works—repeatedly.                                                                                   

When Would You Use Thicker Glass (8mm or 10mm)?

Thicker splashbacks exist, but they’re context-specific, not the norm.

Consider thicker glass if:

  • The splashback is oversized or freestanding

  • It’s used as a feature panel, not just wall protection

  • The design brief prioritizes visual weight over efficiency

That said, thicker glass increases:

  • Cost

  • Installation complexity

  • Weight load on walls

From a traditional value perspective, thicker isn’t automatically better—it’s just heavier.

Is Thinner Than 6mm Ever Acceptable?

In short: no for kitchens.

Anything below 6mm introduces unnecessary fragility and compromises safety near heat sources. Historically, cutting corners on material thickness always costs more long term. Modern standards simply formalize that lesson.

Thickness and Heat: What You Need to Know

Glass splashbacks must be toughened regardless of thickness. However, 6mm toughened glass has the best track record when paired with proper clearances from gas or electric hobs.

Reputable suppliers—such as DIY Splashbacks—design thickness, cut-outs, and heat zones as a single system, not isolated decisions. That’s where risk mitigation happens.

Does Thickness Affect Color and Finish?

Yes—but subtly.

  • Thicker glass can deepen color tones

  • 6mm glass delivers the most predictable color outcome

  • Digital printing and painted finishes are optimized for 6mm panels

From a brand and consistency standpoint, 6mm ensures what you see in samples is what you get on the wall.

                 

Final Takeaway: Stick With What Works

If you’re making a decision based on:

  • Performance

  • Safety

  • Cost efficiency

  • Proven results

Then 6mm toughened glass remains the correct call for most residential splashbacks.

It’s the thickness the industry was built on—and the one modern suppliers like DIY Splashbacks continue to stand behind because it delivers predictable outcomes at scale.